Frequently Asked Questions

Absolutely! Fundraising with friends and family as a team can make your experience even more rewarding. When you sign up, you can choose to sign up as a team — just be sure to tick the box where it asks if you’re participating as a team. It’s a wonderful way to combine your efforts for an even bigger impact!  

We’re here to support you every step of the way. You’ll receive a fundraising pack with helpful resources, tips, and materials. Plus, our team is always available to answer questions and offer guidance. You can contact us anytime at info.challenge@concern.net.  

Your fundraising pack is tailored to support you and your specific event or challenge. Depending on what you’re planning, your pack may include Concern-branded items like t-shirts, balloons or wristbands to help you and your supporters feel part of something special. When you sign up, we’ll ask you about the items you need, ensuring that your pack is customised to meet your requirements and fully prepare you for the big day.  

The funds you raise go directly to supporting our work with some of the world’s most vulnerable communities. Concern is committed to using every donation effectively, with a focus on transparency and impact. For every €1 we spend, 89 cent goes directly to our programmes, helping to provide essential support like food, clean water, education, and emergency relief. Your fundraising efforts make a tangible difference in the lives of those who need it most.  

Yes, setting a fundraising target is a great way to stay motivated and encourage others to donate. When you sign up, you can choose a goal that challenges you and inspires your supporters. Remember, every contribution helps us reach those who need it most.  

We understand that asking for donations can feel a bit daunting, especially if it’s your first time. But don’t worry—your friends and family are eager to support you! Simply share what you’re doing and why it’s important to you. Let them know how their contribution will make a difference. And if you don’t receive donations right away, it’s okay to follow up later. Persistence often pays off!  

We understand that plans can change. If you need to adjust your event or challenge, just get in touch with us, and we’ll help you make the necessary changes to your fundraising page. Flexibility is important, and we’re here to support you.  

Absolutely! Fundraising at work is a great way to involve your colleagues and increase your impact. Whether it’s through a workplace challenge, a bake sale, or match funding, there are plenty of ways to get your workplace involved. We can provide you with tips and resources to help you get started.  

Don’t worry — every contribution, big or small, makes a difference. If you don’t reach your target, that’s okay. What matters most is the effort you’ve put in and the support you’ve gathered. Remember, you can always continue fundraising after your event or challenge.  

We’ll provide you with clear instructions on how to send in your donations, whether it’s online, by bank transfer, or by post. Once your fundraising is complete, we’ll guide you through the process to ensure your contributions reach us safely.  

If you didn’t find the answer you were looking for, don’t worry! We’re here to help. Feel free to reach out to us directly with your question at info.challenge@concern.net, and we’ll get back to you as soon as possible. We’re committed to making your fundraising journey as smooth and successful as possible.